Courses Coursera

Designing Agentive Technology: AI for Human Support

This course provides a structured approach to designing agentive technology—systems that act independently to assist users. It focuses on real-world applications, emphasizing autonomous systems that learn and adapt to user needs to create intuitive AI-driven interactions.

Intermediate Level 10h 0m 🌐 EN

What you'll learn

  • Understand what agentive technology is and how it differs from automation and traditional AI
  • Identify core agentive interaction patterns, constraints, and exception-handling strategies
  • Design, evaluate, and refine autonomous systems that support and extend human capabilities
  • Explore ethical, societal, and future implications of large-scale agentive and AI systems

Skills you'll gain

  • Define agentive technology and distinguish it from automation and AI
  • Identify core agentive interaction patterns and design constraints
  • Apply a structured model to describe, evaluate, and refine agentive use cases
  • Design ramp-up, monitoring, and exception-handling flows for autonomous agents
  • Evaluate agentive systems using usability and heuristic methods
  • Assess ethical and societal impacts of deploying agentive AI at scale

Prerequisites

  • Background in digital product thinking or digital product design
  • Familiarity with basic concepts in UX or interaction design

Who this course is for

  • Product strategists interested in agentive and AI-driven products
  • UX designers working on autonomous or assistive digital experiences
  • Technologists with a background in digital product thinking
  • Professionals exploring human-centered design for AI and automation
Pricing varies
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